Customer Service Assistant

Flexsource NI is currently recruiting for a Customer Services Assistant on a temporary full-time basis, covering the Newry area, with a starting salary of £13.01 per hour

Responsibilities:

With a full copy of the Job Duties and Person Spec available on request, you will:

·        Act as the first point of contact for inbound telephone calls, answering any queries as required

·        Perform data entry activities into financial systems

·        Monitor and maintain databases within the customer services team

·        Perform adminsitative tasks, including but not limited to; letter and report writing, filing of documents

·        Liaise with external agencies

·        Provide reception cover as necessary

·        Replenish stock within the stationary store

Requirements:

• 4 GCSE Grade A-C to include English and Maths
• At least 1 year relevant experience in a customer facing role working with the public
• At least 1 year experience of cash handling and keeping associated records
• At least 1 year experience in an office environment
• Available to work evenings, weekends and public holidays

The successful application will be required to complete a criminal record check through Access NI, having a criminal conviction will not necessarily exclude you from this process.